Administrative Executive/ Liaison Officer (PH)

Are you driven, results-oriented and a team player?

With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses. At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators. It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you’d like to embark on, keep reading!

In the Admin Executive/ Liaison Officer role, you will be essential for our operational integrity, requiring you to act as the company's official representative at government agencies like the BIR, handle key financial tasks, and ensure smooth administrative workflows. We are seeking a highly organized, trustworthy, and proactive individual to manage these critical functions. The ideal candidate is a master of multitasking who thrives in a dynamic environment and is adept at navigating both fieldwork and in-office duties with precision and integrity.

You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

What you will do:

• Government Liaison & Compliance
  • Manage and execute all merchant-related BIR processes, including new applications, document submissions, and ongoing compliance requirements.
  • Act as the primary company liaison for in-person visits to BIR Revenue District Offices (RDOs) and other government agencies to facilitate applications, follow-ups, and issue resolution.
  • Stay updated on regulatory changes and ensure all company and merchant documentation adheres to the latest standards.
• Financial & General Administration
  • Handle key financial errands with utmost integrity, including the timely deposit of cheques and cash collections to designated company bank accounts.
  • Oversee the efficient collection, verification, and management of merchant requirements for various payment integrations.
  • Provide comprehensive administrative support to the team, including document management, filing, data entry, and processing operational paperwork.
• Operational Support
  • Manage and track internal tickets and requests related to BIR assistance and administrative tasks, ensuring timely follow-ups and resolutions.
  • Collaborate closely with internal teams (Sales, Operations, Technical) to provide unified support and resolve complex administrative or merchant concerns.
  • Identify opportunities to streamline administrative, financial, and compliance workflows, recommending and implementing process improvements to enhance efficiency.

How you will need to be:

• Trustworthy & Professional – You have a high degree of integrity, with experience handling sensitive documents and financial transactions.
• Exceptionally Organized – You have the ability to manage multiple priorities, including fieldwork, travel between locations, and office-based tasks efficiently.
• An Excellent Communicator – You are confident and professional when dealing with government officials, bank personnel, and internal team members.
• A Proactive Problem-Solver – You are proactive in identifying challenges and resourceful in finding effective solutions.
• Tech-Savvy – You are proficient with administrative tools and able to learn new systems quickly.

What you need to have:

• Education & Experience
  • A Bachelor's degree in Business Administration, Finance, Communications, or a related field.
  • Proven experience in an administrative, liaison, or operations role is required. Direct experience with BIR processes, RDO visits, and corporate banking transactions is highly advantageous.
• Skills & Knowledge
  • Proficient with administrative tools like Google Workspace and Microsoft Office.
  • Ability to manage multiple priorities, including fieldwork and office-based tasks.
  • Strong interpersonal skills to deal with government officials and internal teams.

What makes working at StoreHub awesome (and refreshing!):

• Our people - for real! Hubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
• Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you're tired of 'corporate nonsense' you'll feel right at home.
• Cutting edge tools. If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.
• Impact not just effort. We recognize that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours.

CHANGE. Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit.

• Communicate for Clarity
• Humble and Hungry
• Authentic but not an *sshole
• Nimble and Quick
• Growth Mindset
• Efficiency and Excellence

We do have all the other cool perks too:

• Apple Macbooks for everyone
• Cutting edge tools. If something can be automated, we'll make it happen
• Medical and Dental Outpatient Visits + Medical Insurance
• Opportunities for career growth and continuous learning

We are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.