Sales

Sales Coordinator

Kuala Lumpur
Work Type: Full Time
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Are you looking for an opportunity to kickstart or continue your career in a role that combines sales and customer care? Do you have a passion for communicating with customers and identifying sales opportunities?


If so, we have an exciting opportunity for you!


With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.


If this is a journey you’d like to embark on, keep reading!


In the Sales Coordinator role, you’d be responsible for exploring new business opportunities and building strong relationships with potential customers. As the company’s first point of contact for potential customers and a key liaison in the Sales team, you will drive a successful pre-sales experience by fully understanding business needs and qualifying opportunities.


At StoreHub, we understand that starting or continuing your career can be daunting. That's why we offer a supportive and collaborative work environment, where you'll have the opportunity to learn from peers and develop your skills in sales and customer care. We offer a range of benefits designed to help you feel comfortable and motivated every day. These include access to a comfortable office space, a MacBook to work on, and free coffee to keep you energized. With commission-based earning opportunities, this role offers the potential for rewards based on your performance.


You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.


To top it off, we welcome fresh graduates who are switched on and really ready to make their first step into the industry a good one.


Here's what you'll do as a Sales Coordinator:


  • Discover new business opportunities and build relationships with potential customers, ensuring a successful pre-sales experience by fully understanding business needs and qualifying opportunities

  • Engage with customers over chat and phone to identify their needs and provide them with the best possible solution

  • Leverage your creativity and problem-solving skills to address customer concerns and find innovative solutions

  • Work closely with sales executives to develop effective sales strategies and ensure a seamless handover of leads

  • Provide feedback and suggestions to the product development team to ensure that our products meet the needs of our customers


We're seeking a Sales Coordinator who embodies the following traits:


  • Able to read and engage with people well

  • Comfortable with multitasking and handling customer inquiries over chat and phone

  • Ability to learn quickly and understand technical information

  • Able to pitch value and benefits with absolute conviction and clarity

  • Resilient, able to handle rejection and apply feedback immediately

  • Availability to work 5 days a week, including weekends and public holidays

  • Fluency in Mandarin is a plus

  • Prior experience in winning SME businesses is a plus


What makes working at StoreHub awesome (and refreshing!):
Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
Culture of Candour.We embrace directness, hate bureaucracy, and move fast. If you're tired of 'corporate nonsense' you'll feel right at home.
Cutting edge tools. If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.
Impact not just effort. We recognize that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours.
CHANGE. Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit.
  • Communicate for Clarity
  • Humble and Hungry
  • Authentic but not an *sshole
  • Nimble and Quick
  • Growth Mindset
  • Efficiency and Excellence
  We do have all the other cool perks too:
  • Apple Macbooks for everyone
  • Free Season Parking
  • Fully stocked fridge and pantry - Coffee, snacks, and more yums
  • Cutting edge tools. If something can be automated, we'll make it happen
  • Medical and Dental Outpatient Visits + Medical Insurance
  • Opportunities for career growth and continuous learning
We are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.

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