Operations

Business Intelligence & AI Transformation Lead

Kuala Lumpur
Work Type: Full Time
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Are you driven, results-oriented and a team player?

With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.


If this is a journey you’d like to embark on, keep reading!

In the Business Intelligence (BI) & AI Transformation Lead role, you won’t just be managing dashboards. You’ll be at the forefront of shaping how StoreHub leverages data and AI to drive smarter, faster, and more automated decision-making. From experimenting with emerging AI workflows (like vibe coding and agentic automation) to mentoring analysts, you’ll play a key role in embedding transformation across the business.

This is not a 'keep the lights on' role - it’s about championing change, challenging assumptions, and unlocking the next wave of AI-enabled growth at StoreHub.

You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.


What you will do:

  • Transformation & AI Growth

    • Explore and embed AI techniques (e.g. vibe coding, automated insights) into BI and operational workflows.

    • Lead pilots and experiments that accelerate adoption of AI-driven practices across teams.

  • Team Leadership

    • Mentor analysts to move beyond reporting — to ask sharper questions, challenge assumptions, and surface transformation opportunities.

    • Build a culture that values curiosity, experimentation, and rigorous insight.

  • Analytics & Insight Generation

    • Drill into numbers with precision, surfacing key drivers of growth, risks, and opportunities.

    • Translate complex insights into clear, actionable narratives for executives and department heads.

  • Cross-Functional Impact

    • Lead projects that cut across Sales, Success, Marketing, Finance, and Product.

    • Manage alignment between stakeholders, ensuring recommendations are bold, actionable, and strategically relevant.


How you will need to be:

  • A transformation-minded leader with a strong curiosity for AI and new ways of working.

  • Comfortable challenging assumptions constructively — you don’t just agree for the sake of harmony.

  • Highly analytical with the ability to dive into cohorts, segmentation, and unit economics.

  • A mentor and coach who enjoys lifting others to think bigger and bolder.

  • Agile and resilient, thriving in fast-paced, ambiguous environments.

  • Naturally curious and growth-oriented, always pushing boundaries and learning.


What you need to have:

  • 3–5 years in BI, analytics, or transformation, with at least 2 years in a leadership or mentorship role.

  • Demonstrated curiosity and/or practical experience in AI applications, vibe coding, or agentic automation.

  • Familiarity with Salesforce, Hubspot, Metabase, and Chargebee (or equivalent BI/CRM tools).

  • Excellent stakeholder management and communication skills.

  • A growth mindset and appetite for experimentation.


What makes working at StoreHub awesome (and refreshing!):

  • Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
  • Culture of Candour.We embrace directness, hate bureaucracy, and move fast. If you're tired of 'corporate nonsense' you'll feel right at home.
  • Cutting edge tools. If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.
  • Impact not just effort. We recognize that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours.

CHANGE. Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit.

  • Communicate for Clarity
  • Humble and Hungry
  • Authentic but not an *sshole
  • Nimble and Quick
  • Growth Mindset
  • Efficiency and Excellence
  We do have all the other cool perks too:

  • Apple Macbooks for everyone
  • Free Season Parking
  • Fully stocked fridge and pantry - Coffee, snacks, and more yums
  • Cutting edge tools. If something can be automated, we'll make it happen
  • Medical and Dental Outpatient Visits + Medical Insurance
  • Opportunities for career growth and continuous learning
We are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.

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