Are you looking for an opportunity to kickstart or continue your career in a role that combines sales and customer care? Do you have a passion for communicating with customers and identifying sales opportunities?
If so, we have an exciting opportunity for you!
With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.
If this is a journey you’d like to embark on, keep reading!
In the Sales Advisor role, you’d be responsible for exploring new business opportunities and building strong relationships with potential customers. As the company’s first point of contact for potential customers and a key liaison in the Sales team, you will drive a successful pre-sales experience by fully understanding business needs and qualifying opportunities.
You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.
To top it off, we welcome fresh graduates who are switched on and really ready to make their first step into the industry a good one.
Main Goals:
- Building new customer pipeline (B2B)
- Finding customers pain points and opportunities
- Drive company revenue growth
Responsibilities:
- Discover new business opportunities: finding sales leads (potential customers) and building new customers pipeline via social media / online & offline / etc.
- Engage with customers over “Chat and Phone” to identify their needs and provide them with the best possible solutions.
- Asking “the right questions” to find customers' pain points and explore opportunities to help their businesses.
- Building rapports with potential customers, ensuring a successful pre-sales experience by fully understanding business needs and qualifying opportunities
- Leverage your creativity and problem-solving skills to address customer concerns and find innovative solutions
- Work closely with sales executives to develop effective sales strategies and ensure a seamless handover of leads
- Provide feedback and suggestions to the product development team to ensure that our products meet the needs of our customers
Requirements:- 0 - 2 years experience in Sales, Business Development, Account Management etc.
- Fresh Graduates are welcome
- Flexible to work around shift: 5 days per week rotation within in Monday - Sunday
- Excellent communication skills and good command in English
- Able to pitch value and benefits with absolute conviction and clarity.
- Highly curious in asking the right questions to get to the root cause of an issue
- Extremely perseverant and not take rejections personally
- Able to pick up concepts and technical information fast
- Having prior strong results and success in winning SME business, is a plus
What makes working at StoreHub awesome (and refreshing!):
Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
Culture of Candour.We embrace directness, hate bureaucracy, and move fast. If you're tired of 'corporate nonsense' you'll feel right at home.
Cutting edge tools. If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.
Impact not just effort. We recognize that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours.
CHANGE. Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit.
- Communicate for Clarity
- Humble and Hungry
- Authentic but not an *sshole
- Nimble and Quick
- Growth Mindset
- Efficiency and Excellence